Frequently Asked Questions

If the item you are interested in is no longer available online, it is most likely out of stock. However, we do restock some items, so there is a possibility that the item may become available again in the future.

Orders placed within the European Union are exempt from customs duties. All orders are shipped from Portugal.
Orders placed and shipped outside the European Union will be subject to the customs duties of the destination countries.

Currently, MAY offers the following payment methods: Multibanco, MBWay, Klarna, Google Pay, Credit Card, and Paypal.

Yes, the MAY website is committed to its visitors, protecting their personal data based on data transmission encryption through a secure HTTPS connection.

You should send an email to marketing@kstationery.com requesting the cancellation or modification of the order. If the order has already been dispatched, cancellations or modifications will not be accepted.

After receiving the products, you have 14 working days to submit any complaints regarding the product received. After this period, the products will be considered compliant.

After receiving the products, the Customer has a period of 14 working days to submit any complaints regarding the product received. After this period, the products will be considered compliant. In case of a complaint, the customer should contact customer support at the following email address: marketing@kstationery.com.
Kstationery is not responsible and reserves the right to reject possible returns when the merchandise is in poor condition due to misuse or transport damage.
For more details, please refer to the Exchanges and Returns section in the Terms & Conditions of the s