Privacy Policy

“MAY” (Kstationery, Design e Produção Gráfica, Lda, Tax ID No. 506821676) recognises the importance of protecting your personal data, whatever its nature, and values, above all, honesty and transparency, so that it is possible to build a solid and lasting relationship with customers based on trust and mutual benefit. Accordingly, and with the entry into force of the new General Data Protection Regulation of the European Union (EU 2016/679), we have developed a set of security measures aimed at protecting your data and have also updated our Privacy Policy.
This Privacy Policy aims to explain Kstationery, Design e Produção Gráfica’s policy for the processing of personal data, since if you wish to make a purchase in our online store, you will have to accept our privacy policy, as it is essential and mandatory for the delivery of our products.
However, if you have any questions regarding this Policy, you may contact us at the following email address: marketing@kstationery.com.

1. COMPANY IDENTIFICATION
1.1. This website and the corresponding Privacy Policy are managed by Kstationery, Design e Produção Gráfica, Lda, with registered office at Rua Brito Capelo nº 178, 4450-065 Matosinhos.
1.2. By browsing our website, you consent to the terms described in this Privacy Policy.

2. OUR PRINCIPLES
2.1. Respect for the customer’s wishes
We respect the privacy and security of your personal data, which is why we ensure respect for the customer’s wishes and their autonomous, free and straightforward management of privacy preferences. Therefore, if you disagree with any point mentioned in this Policy, you may object at any time by contacting us at the following email address: marketing@kstationery.com. We will do everything possible to satisfy your wishes and respect your concerns.
2.2. Good practices
Kstationery, Design e Produção Gráfica, Lda, as the personal data controller, determines the purposes and means by which your personal data is processed, including all applicable security measures. We guarantee that your personal data is processed in Portugal in a correct and lawful manner and in accordance with good practices.
2.3. Strict necessity
When processing data that may identify you personally, directly or indirectly, we apply the principle of strict necessity. For this reason, the use of your personal data will always be minimal, so as not to exceed the original purpose for which it was collected and/or processed.

3. COLLECTION AND PROCESSING OF PERSONAL DATA
3.1. The personal data collected and processed by Kstationery, Design e Produção Gráfica, Lda is only the data that you voluntarily, expressly and unequivocally enter in the forms on this website.
3.2. The personal data collected is: name, gender, date of birth, email, mobile phone number, address, Tax ID number.

4. PURPOSE OF PROCESSING PERSONAL DATA
4.1. Your personal data is collected and processed by Kstationery, Design e Produção Gráfica, Lda only for purposes strictly connected to the use of this website, the services associated with it and the sale of products, the management and improvement of the Loyalty Programme, direct marketing and customer support management.
4.2. MAY always seeks to maintain its relationship with customers and provide them with the appropriate benefits, information and relevant content related to our brand. Your data will only be processed for these determined, explicit and legitimate purposes and will not subsequently be processed in a manner incompatible with them. The data collected and processed is adequate, relevant and not excessive in relation to these purposes.
4.3. However, your personal data may also be used for other processing operations within the limits of such applications. In particular, your personal data may be processed for the following purposes:
a) when you make a purchase on this website, we collect your personal data, for example, email address, delivery address, credit card number and telephone number, in the purchase form, solely for the purposes of selling, preparing and shipping the products ordered by you;
b) when you request assistance from Customer Support, we collect your personal data, for example, first and last name and email address, solely for the purpose of providing you with the online store Customer Support services that are relevant to this website and offering you the assistance you requested;
c) when you register, we collect your personal data in order to simplify the preparation of your future orders;
d) when you subscribe to the newsletter, we collect your email address in order to provide you with that service;
e) when you browse our website, we collect cookies. Depending on how you have managed cookies on our website and your interaction with us, we use some information collected by cookies to ensure the proper functioning of the website, including the proper display of content, remembering your cart, remembering your registration, adapting your screen resolution, improving our offers, among others. This information includes registration data, location data, session duration, products you selected, your device, your browser and your IP address.
f) when you browse our website and later visit platforms where advertising formats exist, such as social networks, Google and other partners of these networks, you may be shown advertisements from our brand. We will also use the data to reach new potential customers who may be interested in our products.
4.4. When we collect data, we indicate mandatory fields with asterisks when the data in question is necessary to:
Enter into our contract with you, for example, to supply the products you purchased on our websites/apps; 
Provide you with the service you requested, for example, by sending you a newsletter; 
Comply with legal requirements, for example, billing. 
4.5. Your personal data may be communicated to service providers of Kstationery, Design e Produção Gráfica, Lda for the purpose of providing services, and to judicial, tax and regulatory authorities for the purpose of complying with legal obligations.

5. WHO PROCESSES YOUR PERSONAL DATA
5.1. For organisational purposes and in order to offer you the best possible service, Kstationery, Design e Produção Gráfica, Lda works together with some entities external to its organisation that will process the personal data of users of this website. This sharing of data is strictly due to the performance of the services provided by Kstationery, Design e Produção Gráfica, Lda, including the sale of products.
5.2. These external entities include carriers, technology and digital service providers, digital marketing platforms, among others. The external entities referred to above were selected by Kstationery, Design e Produção Gráfica, Lda due to their experience in data processing, guarantees of compliance with applicable laws and regulations, as well as the technical security measures adopted by them in relation to the processing of personal data.
5.3. These external entities will always act in accordance with the instructions provided by Kstationery, Design e Produção Gráfica, Lda and only for the purposes strictly necessary for their function. Your personal data will be shared with these entities for the purpose of:
providing electronic payment services through credit/debit cards; 
processing product sales; 
packaging and transporting products; 
resolving problems related to the sale of products; 
receiving payments for the purchase of products; 
processing customer product returns. 
5.4. In addition to the situations provided for above, your data may be shared with third parties to:
comply with applicable laws; 
respond to judicial and government enquiries; 
comply with valid legal processes; 
protect the rights or property of Kstationery, Design e Produção Gráfica, Lda.

6. CONSENT
Respect for the customer’s wishes is one of MAY’s main concerns regarding the processing of your personal data. However, we do not want to affect the relationship we have with you or fall short of your expectations. If you disagree, you may object at any time by writing to us at marketing@kstationery.com.

7. YOUR RIGHTS
7.1. To exercise your right of access, rectification, erasure, right to be forgotten or blocking of your personal data, you may send a written communication to the following email address: marketing@kstationery.com.
7.2. If you wish to stop receiving direct marketing communications, you may at any time exercise your right to object to the processing of your personal data by sending an email to: marketing@kstationery.com.

8. SECURITY
8.1. MAY uses appropriate security measures to protect your personal data against accidental or unlawful destruction, accidental loss, alteration, disclosure or unauthorised access, and against any other form of unlawful processing. In addition, we contractually require trusted external entities that process your personal data on our behalf to do the same.
8.2. However, MAY cannot guarantee that the security measures adopted to protect this website and for the transmission of data and information through this website will prevent or exclude any risk of unauthorised access or loss of data. Therefore, we recommend that your computer be equipped with software devices that protect it when transmitting and receiving data, such as up-to-date antivirus systems, and that your browser take appropriate measures to ensure security in data transmission, such as firewalls and anti-spam filters.

9. RETENTION AND PROCESSING PERIOD
9.1. Your data is retained by MAY for the purposes described herein for the time necessary for the stated purposes, unless the personal data in question is required to prove compliance with obligations until the limitation period for the corresponding rights has expired, or if there is a longer data retention period imposed by law.
9.2. When your personal data is no longer necessary, it will be removed from our systems and records or kept anonymously so that you cannot be identified from it.
9.3. Kstationery, Design e Produção Gráfica, Lda reserves the right to update these Terms and Conditions at any time. Changes come into force after publication on the website.
The current version was reviewed and published on 7 May 2026.